Shipping Policy

Thank you for visiting and shopping at Spirit Art USA Studio. 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours of receipt. Orders are not processed or shipped from Saturday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

FREE SHIPPING FOR USA DOMETIC .USUALLY NEED 2-5 BUSINESS DAYS DO THE DELIVERY.

We do not offer overnight delivery service.

Shipment to P.O. boxes or APO/FPO addresses

Our studio ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Our studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

 

International Shipping Policy

We ship out all of the world, with a shipping fee around $16.99, no  additional fees charge.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Our studio will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

1. WhatsApp us at  [929-3101531] 
2. Or alert us at [spiritartusa@gmail.com] 

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.